260 Aragon Avenue
Coral Gables, FL 33134, United States
The U.S. Small Business Administration and Yelp are partnering to provide America’s small businesses with the information they need to successfully engage with online reviewers and tips for monitoring their online reputation.
SBA and Yelp will walk them through the simple steps they should take to join the conversations that are happening about them on online review sites. During the educational events, business owners will also have an opportunity to learn online marketing insights from a panel of local business owner experts and reviewers from Yelp's Elite squad.
In addition to best practices for getting started, SBA and Yelp will share advice for handling critical feedback, responding to reviews, ways to generate more buzz by creating exciting promotions and monitoring customer leads.