Skip to Content

You are here


Honoring your Shipping Claims – What the “30-Day Rule” Means to your Online Business

Wed, 2012-08-29 06:49

Do you sell products online or over the phone? Did you know the law requires you to honor any claims you make about your shipping policies and proactively notify customers about delays?
Enforced by the Federal Trade Commission (FTC), the Mail or Telephone Order Merchandise Rule (also known as the “30-Day Rule” by direct marketers) was prompted by the massive increase in online shopping over the past decade and spells out the ground rules for making promises about shipments, notifying consumers about unexpected delays, and refunding consumers' money.

Read More

Acting Secretary Blank Talks Insourcing and Job Creation at Economic Development Forum

Tue, 2012-08-28 15:55

Guest blog post by Dr. Rebecca Blank, Acting Secretary of the U.S. Department of CommerceThis morning, I joined economic development leaders from around the country to discuss ongoing efforts to create jobs and grow the U.S. economy. The Economic Development Forum was hosted by the U.S.

Read More

MBDA National Director Hinson Builds Relationships with Brazil In Line with Obama Administration NEI Goals

Tue, 2012-08-28 15:00

The Department of Commerce's Minority Business Development Agency (MBDA) National Director David Hinson wrapped up a five-day trip to Brasilia and São Paulo, Brazil, on August 24. The trip provided an opportunity for Commerce’s MBDA to help push forward on the Obama administration’s National Export Initiative (NEI) by fostering greater access to emerging markets in Brazil for minority business enterprises. Helping the administration achieve its NEI goal of doubling exports by the end of 2014 is a top priority for MBDA, because more exports mean more jobs.

Read More

Meet Harry Menta, Public Information Officer in the New Jersey District Office

Mon, 2012-08-27 16:02

When a friend or family member asks what you do to help small businesses, what do you say?
I try to give them the three Cs explaining that the SBA provides assistance to small businesses through Counseling, Capital and Contracts.  Most people get it.
What’s your favorite thing about what the SBA does for small businesses?

Read More

Small Business Owners Speak-Share Your Story with SBA and Other Aspiring Entrepreneurs

Mon, 2012-08-27 11:31

I have the great privilege to meet with many amazing small business owners across the country. I get to hear their stories – stories about why they started a business, how their business improves their community, how business ownership has enriched their life, and often how SBA was an important resource to make it happen.

Read More

Buying a Franchise – How to Determine What it’s Going to Cost You

Mon, 2012-08-27 07:07

Thinking of buying a franchise? Do you understand the franchise business model and have you determined it’s a good fit for you?
Perhaps you’ve also explored potential franchises and think you’ve found a match. But how are you going to finance your venture? What can you afford? How much financing should you seek? Should you even be doing this?
To help you answer these questions, here are tips of the trade from franchising pro and fellow guest blogger, Joel Libava, a.k.a. The Franchise King®.
Should you Be Doing This?

Read More

SBA’s Presidential Innovation Fellows- Making it Easier for Government & High-Growth Startups to do Business

Thu, 2012-08-23 14:07

Today, SBA welcomed Adam Becker, Clay Johnson and Jed Wood as part of the Presidential Innovation Fellows program which pairs innovators from the private sector, non-profits, or academia with innovators in government to collaborate on game-changing solutions.

Read More

Census Digital Transformation

Thu, 2012-08-23 12:30

Guest blog post by Lisa Wolfisch, chief of the Web and Social Media
Branch, Center for New Media and Promotions

It has been three months since the release of the Federal
Digital Strategy. At the Census Bureau, we were already undergoing a digital
transformation and have continued to align our efforts with the strategy. It is part of the overall
transformation effort at the Census Bureau, which now provides for Internet
responses to 60 different surveys.

Read More

NIST: Baldrige Program Celebrates 25 Years of Performance Excellence

Thu, 2012-08-23 11:45

Not many 25-year-olds can boast that in their short lifetime they have helped thousands of organizations develop and maintain world-class operations, innovative management, efficient procedures, involved workforces and highly satisfied customers.

Read More

Selling Global? – 8 Reasons Why Your Small Business Should Get to Know

Thu, 2012-08-23 07:43

Thinking of exporting your products or services? Want to expand your existing exporting business? The U.S. government can help.
The SBA, for example, is making it a priority to help small business owners develop or expand their exporting activities through initiatives such as its Export Loan Programs and free online informational videos.

Read More