Ed. note: This post is part of the Spotlight on Commerce series highlighting members of the Department of Commerce and their contributions to an Economy Built to Last.Guest blog post by Izella Mitchell Dornell, Deputy Chief Information OfficerAs Deputy Chief Information Officer for the Department, I am responsible for leading the effort that provides Department Information Technology (IT) program and project oversight for all major IT investments all appropriately aligned with the Department and mission objectives and goals.Read More
As business owners, we’d all like to think of ourselves as providers of great customer service. As small business owners in particular, it’s quite possibly your biggest differentiator. After all, how often is it that you walk into a national chain restaurant and are greeted by name, handed your favorite drink and made to feel like part of the family?
But great customer service is also about knowing how to handle problems, responding to and resolving issues—something at which agile small businesses can often excel.
Small business people still seem to be in the process of catching on to Google+, the social network created by Google. Google has made a number of moves to encourage people to use Google+. It has tied in several applications to Google Plus.
One of those applications is Google Hangouts. Hangouts are a type of online group meeting using webcams so that each of the participants can see and hear the others. Think video conference and webinar all rolled up in one.
Ed. note: This post is part of
the Spotlight on Commerce series highlighting members of the Department of Commerce and
their contributions to an Economy Built to Last.
Guest blog post by Willie May, Associate Director
for Laboratory Programs and Principal Deputy, National Institute of Standards
and Technology (NIST)
Ed. note: This post is part of the Spotlight on Commerce series highlighting members of the Department of Commerce and their contributions to an Economy Built to Last. Guest blog post by Tené Dolphin, Chief of Staff, Economic Development AdministrationFebruary is always a special time for our nation to remember the contributions of African Americans, but I never limit my celebration of Black History to just one month.Read More
The U.S. Commerce Department’s United States Patent and Trademark Office
(USPTO) joined the National Science Foundation (NSF) and NBC Learn today in launching an 11-part “Science of Innovation” series to
coincide with the 165th birthday of American inventor Thomas Edison.
The program represents the latest intellectual property (IP) education efforts
by the USPTO and serves as a public-private partnership leveraging the best
strengths of federal agencies, industry, and educators to demonstrate the
Ed. note: This post is part of the Spotlight on Commerce series highlighting members of the Department of Commerce and their contributions to an Economy Built to Last.Guest post by James Smith, Chief Administrative Patent Judge, United States Patent and Trademark OfficeIt is my privilege to serve as Chief Judge of the Patent Trial and Appeal Board at the U.S. Patent and Trademark Office. I was appointed to the position in May of 2011 by then Secretary of Commerce Gary Locke.Read More
So, your business is growing. While you may or may not have an accountant on hand, what about your bigger financial picture? Is it time to hire a Chief Financial Officer?
More than just a bookkeeper, payroll administrator or keeper of P&L and cash flow statements, a Chief Financial Officer (CFO) can help you plan, model, forecast and make better business decisions. A CFO looks at your business holistically–this includes people, processes and systems–and ensures that together you have accurate financial information to plan for the future.
It’s February—that time of year filled with candy hearts, boxes of chocolate, and the chance to let the people you love know exactly how you feel. While Cupid may be busy this Valentine’s day, we at the U.S. Small Business Administration are just as busy making sure that America’s small businesses know how much we care.Read More
Guest blog post by Francisco Sánchez, Under Secretary of Commerce for
International Trade and Mark Doms, Under Secretary of Commerce for Economic
AffairsLast year was another record-setting year for U.S. exporters.
released today shows that in 2012, American exports totaled $2.2 trillion, eclipsing
the previous record of $2.1 trillion in exports in 2011.