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Thu, 2012-02-16 10:56

Great customer service is a small business’s best marketing tool. If you want your customers to be loyal to your business, show them some love by providing outstanding customer service.
Just how important is customer service to a business’s success? In a survey last year by American Express, 70 percent of consumers said they would be willing to pay higher prices if a company offered great customer service. And 81 percent believed that generally, small businesses provide better customer service than big businesses do.

Thu, 2012-02-16 07:09

How are you backing up your small business data? If you are like most small businesses, you could be compromising your business and its data on a daily basis. 
A 2011 survey by Carbonite, a provider of online backup solutions, found some facts about data loss that may surprise you: 

Wed, 2012-02-15 15:00

Today President Obama visited Master Lock in Milwaukee, Wisconsin and announced that the Department of Commerce will host the first annual SelectUSA Investment Summit, bringing companies from around the world to meet with governors, mayors and local stakeholders, federal agencies, and state and local economic development organizations together to discuss the benefits of investing and growing in the U.S. The Summit will build on the Administration’s efforts to promote investment in the U.S. by providing an annual forum to attract and expand U.S.

Wed, 2012-02-15 07:15

Are you or your partner trying to exit or dissolve your business partnership?
Business partnerships dissolve for many reasons – one partner may have lost interest, is no longer committed to the business or just wants to retire.  Sometimes things just don’t work out. 
But how do you plan and execute a clean dissolution of your partnership? What are your options and what legal steps must you take? Let’s take a walk-through your options and your obligations. 
Revisit Your Partnership Agreement and Review Your Options

Tue, 2012-02-14 17:24

As we celebrate Black History Month, we are reminded of the remarkable men and women who have made an impact in our communities.  For me, one of those individuals is my grandfather, an entrepreneur and business owner. My grandfather owned a landscaping company that became the first African American-owned firm in Indiana to win a state contract—for cutting the grass along state highways. 

Tue, 2012-02-14 13:28

Mobile technology has enabled us to run our businesses on the fly. It has also helped us to simplify some of the tasks involved in operations, not the least of which is taxes. Here are three ways you can use mobile technology to simplify tax-required recordkeeping, stay updated on tax changes, and keep in touch with your tax advisor.

Tue, 2012-02-14 11:30

Yesterday the president released his FY2013 budget request
and Secretary Bryson announced the Department of Commerce’s requests. In the president’s budget, there is strong
support for manufacturers by increasing investments in advanced
manufacturing, new trade promotion efforts, and innovation investments.

Mon, 2012-02-13 13:45

Secretary John Bryson today released the Department of Commerce’s fiscal year 2013 budget request that includes support for advanced manufacturing, new trade promotion efforts, innovation investments, finds $176 million in administrative savings.The Commerce budget makes critical investments in advanced manufacturing, innovation, entrepreneurship and competitiveness and trade promotion and enforcement to help create jobs. The nearly 5 percent increase reflects President Obama and Secretary Bryson’s commitment to encouraging U.S.

Mon, 2012-02-13 07:34

Did your business incur expenses before you were technically “open for business”? Did you know that you can write off some of these expenses against your business as soon as you are operational?
Read on for tips and information about deducting startup costs, plus advice about when you may not want to immediately claim these deductibles.
What Are Deductible Startup Costs?
The IRS defines “startup costs” as deductible capital expenses that are used to pay for:

Fri, 2012-02-10 18:00

Secretary John Bryson traveled to Minneapolis, Minnesota, to tour facilities at
Minneapolis Community Technical College (MCTC), along with Mayor R.T. Rybak and
U.S. Representative Keith Ellison. After the tour, Bryson held a discussion
with business leaders, students and educators—including Steven Rosenstone,
Chancellor of Minnesota State Colleges and Universities, MCTC Graduate Mike Palm and Kimberly Arrigoni, President-Elect of Minnesota Precision Manufacturing Association—on how the Obama


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