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The Department of Commerce's Role in Improving Critical Infrastructure Cybersecurity

Thu, 2013-02-14 15:00

Last week, President Obama signed an Executive Order to strengthen the cybersecurity of this nation’s critical infrastructure. Threats from cyber attacks that could disrupt our power, water, and other critical systems are one of the most pressing risks facing both our nation’s security and our nation’s economy in the 21st century.

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SBA Looking For Emerging Leaders to Grow Their Small Businesses and Lift Underserved Communities

Thu, 2013-02-14 13:10

For the sixth consecutive year, the U.S. Small Business Administration is seeking small businesses to partake in its highly successful Emerging Leaders executive-level training initiative that provides them with the tools they need to sustain and grow their businesses.
Recruitment Underway

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Igniting the Engine of Economic Growth

Thu, 2013-02-14 11:41

Yesterday, I was in Memphis, Tenn., visiting the West Tennessee Ornamental Door Company, a thriving manufacturer of steel security doors, fences and gates for homes and businesses. The company received SBA loans to support the working capital needs of their business—and it’s now positioned for growth and to create more jobs.

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Spotlight on Commerce: Izella Mitchell Dornell, Deputy Chief Information Officer

Thu, 2013-02-14 10:00

Ed. note: This post is part of the Spotlight on Commerce series highlighting members of the Department of Commerce and their contributions to an Economy Built to Last.Guest blog post by Izella Mitchell Dornell, Deputy Chief Information OfficerAs Deputy Chief Information Officer for the Department, I am responsible for leading the effort that provides Department Information Technology (IT) program and project oversight for all major IT investments all appropriately aligned with the Department and mission objectives and goals.

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3 Simple Ways To Improve Customer Satisfaction Today

Thu, 2013-02-14 07:21

As business owners, we’d all like to think of ourselves as providers of great customer service. As small business owners in particular, it’s quite possibly your biggest differentiator. After all, how often is it that you walk into a national chain restaurant and are greeted by name, handed your favorite drink and made to feel like part of the family?
But great customer service is also about knowing how to handle problems, responding to and resolving issues—something at which agile small businesses can often excel.

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4 Ways to Use Google Hangouts in Your Business

Wed, 2013-02-13 16:28

Small business people still seem to be in the process of catching on to Google+, the social network created by Google. Google has made a number of moves to encourage people to use Google+. It has tied in several applications to Google Plus.
One of those applications is Google Hangouts. Hangouts are a type of online group meeting using webcams so that each of the participants can see and hear the others. Think video conference and webinar all rolled up in one.

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Spotlight on Commerce: Dr. Willie May, Associate Director for Laboratory Programs and Principal Deputy, NIST

Wed, 2013-02-13 11:00

Ed. note: This post is part of
the Spotlight on Commerce series highlighting members of the Department of Commerce and
their contributions to an Economy Built to Last.

Guest blog post by Willie May, Associate Director
for Laboratory Programs and Principal Deputy, National Institute of Standards
and Technology (NIST)

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Spotlight on Commerce: Tené Dolphin, Chief of Staff, Economic Development Administration

Tue, 2013-02-12 10:40

Ed. note: This post is part of the Spotlight on Commerce series highlighting members of the Department of Commerce and their contributions to an Economy Built to Last. Guest blog post by Tené Dolphin, Chief of Staff, Economic Development AdministrationFebruary is always a special time for our nation to remember the contributions of African Americans, but I never limit my celebration of Black History to just one month.

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Commerce’s USPTO Joins NSF and NBC Network in Launching Educational Series on Innovation

Mon, 2013-02-11 13:43

The U.S. Commerce Department’s United States Patent and Trademark Office
(USPTO) joined the National Science Foundation (NSF) and NBC Learn today in launching an 11-part “Science of Innovation” series to
coincide with the 165th birthday of American inventor Thomas Edison.
The program represents the latest intellectual property (IP) education efforts
by the USPTO and serves as a public-private partnership leveraging the best
strengths of federal agencies, industry, and educators to demonstrate the

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Spotlight on Commerce: James Smith, Chief Administrative Patent Judge

Mon, 2013-02-11 09:00

Ed. note: This post is part of the Spotlight on Commerce series highlighting members of the Department of Commerce and their contributions to an Economy Built to Last.Guest post by James Smith, Chief Administrative Patent Judge, United States Patent and Trademark OfficeIt is my privilege to serve as Chief Judge of the Patent Trial and Appeal Board at the U.S. Patent and Trademark Office. I was appointed to the position in May of 2011 by then Secretary of Commerce Gary Locke.

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